Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment confirmation.
- If there is a delay due to high order volume or unforeseen circumstances, we will notify you via email or WhatsApp.
Shipping Rates & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Free |
| Express Shipping | 2-4 business days | ₹___ (calculated at checkout) |
| International Shipping | 7-14 business days | ₹___ (calculated at checkout) |
- Note: Delivery times may vary depending on your location and external factors such as weather conditions, courier delays, or customs processing.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- You can track your shipment on our website or through the courier partner’s website.
Shipping Partners
- We ship via [mention courier partners like Bluedart, DTDC, Delhivery, DHL, etc.] to ensure safe and timely delivery.
International Shipping
- We ship worldwide! However, international shipping charges vary based on destination and order weight.
- Import duties and taxes (if applicable) are the responsibility of the customer.
Damaged, Lost, or Stolen Packages
- We take utmost care in packaging your jewellery securely. However, if your order arrives damaged, please contact us within 24 hours of delivery with photos.
- If your package is marked delivered but you haven’t received it, please check with your local courier office. We are not responsible for lost or stolen packages once they are marked as delivered.
Address Errors & Non-Delivery
- Please ensure your shipping address is accurate at checkout. We are not responsible for delays or lost shipments due to incorrect addresses.
- If an order is returned to us due to an incorrect address or non-delivery, the customer must pay the re-shipping charges.
Need Help?
For any shipping-related queries, please contact us at:
📩 Email: shara.jewelry@gmail.com
📞 WhatsApp: +91-8120106641
